News and guides PlayStation
What's new in PS Plus, the latest PS Store deals, how to subscribe and how to keep your account safe: news and guides from Matrix Store.
- Which PS5 to buy: standard, Slim, Digital or Pro — 2026-11-03
All PS5 models explained: the 2020 original, the 2023 "Slim" and the Pro. Sony's prices, whether you need a disc drive, when the Pro pays off, and a checklist for buying used. - Got a new PS5? How to transfer your games, saves and account activation — 2026-11-03
Three official ways to move to a new PS5: direct transfer over a network, a USB backup and PS Plus cloud saves. What transfers on its own, what you have to do by hand, and how not to lose your account activation. - Can't sign in to PSN? What error codes WS-37368-7, WS-37397-9, NP-34957-8 and others mean — 2026-11-03
Your console shows "An error has occurred" and a string of letters and numbers. Here's a 5-minute check, what the most common PSN sign-in codes mean according to Sony, what to do about a suspension, and what to do if your code doesn't arrive. - PSN account hacked? What to do in the first 30 minutes, how to recover it through Sony support and how to protect it — 2026-11-03
Signs your PlayStation account was hacked, what to do if your password or email was changed, how to contact Sony support and what details to have ready, how to recover your games, and how to secure your account afterward. - PlayStation 2-Step Verification: how to turn it on for PS5, PS4 and in a browser without losing your account — 2026-11-03
How to turn on PSN 2-Step Verification through an app or SMS, where to get backup codes, what to do if a code doesn't arrive or you lose your phone, and how a passkey differs. - PS5 won't turn on or keeps flashing blue: what the light colors mean and how to fix it — 2026-11-03
Your PS5 is silent, or the light keeps flashing blue while the screen stays black. Here's what each color means, what to check first, which safe mode options don't erase your data, and when it's time for a repair. - PS Store refunds: the 14-day rule, pre-orders, PS Plus and how to request one yourself — 2026-11-03
When Sony refunds games, add-ons, pre-orders and PS Plus subscriptions, why you shouldn't download a game before requesting a refund, how to file a request through your transaction history, and where the money goes. - PS Plus Essential, Extra or Premium/Deluxe: which plan to choose — 2026-11-03
How PS Plus Essential, Extra and Deluxe differ, which plan pays off, how to upgrade without overpaying, and why Premium in the US is called Deluxe in regions like Turkey and Ukraine. - How to make a PS5 or PS4 your primary console, so games from another account run on your own profile — 2026-11-03
What Console Sharing and Offline Play on PS5 and the primary PS4 setting are, where to turn them on, what other profiles on the console get (games and PS Plus), how to move activation to a new console, and what to do if a game says you have no license. - How to get your PS5 ready for GTA 6: storage, download times and what to check before November 12 — 2026-11-03
GTA 6 preload starts November 12. The game reportedly takes about 210 GB on PS5, though Rockstar hasn't confirmed the size. Here's how to free up space, estimate your download time, turn on auto-download and check your account before November 19. - Is the PS5 Pro worth it? What's inside, what PSSR 2 changed, prices and who should buy one — 2026-11-03
What's inside the PS5 Pro according to Sony, what the PSSR 2 update changed in March 2026, Sony's prices since April 2, 2026, and who should and shouldn't buy one. - PlayStation Game Sharing P2 and P3 explained: how it works, the differences and the risks — 2026-11-03
What PlayStation game sharing is, how P2 differs from P3, how to set up P3 on PS5 and PS4, what happens to your trophies and saves, which rules you must not break and how to choose a seller. - How to free up space on PS5: delete games or just parts of them, clear screenshots and saves, move games to USB — 2026-11-03
Out of storage on your PS5 again? Here's every method in order: where to see what's using space, how to delete a game or just part of it, what to do with screenshots and saves, how USB storage works and why PS5 games won't run from it. - Forgot your PSN password? How to reset it in a browser or on your console, and what to do without your email or phone — 2026-11-03
A step-by-step guide to recovering your PlayStation account: resetting your password through "Trouble Signing In?", PS5 and PS4 menu paths, backup codes, and what to do if you've lost your phone or your email. - NAT Type 3 on PS5: how to check it and fix it — 2026-11-03
What NAT Types 1, 2 and 3 mean, how to check yours on PS5, and how to fix Type 3 step by step: UPnP, a static IP, port forwarding, double NAT and CGNAT from your internet provider. - How to expand PS5 storage: M.2 SSD or external USB drive, requirements and installation — 2026-11-03
A PS5 can run out of space after just a couple of games. Here's which M.2 SSD works with the PS5, PS5 Slim and PS5 Pro, whether you need a heatsink, how to install a drive yourself in 15 minutes, and when a regular external USB drive is enough. - DualSense won't connect to PS5: reset, cable, firmware and interference — 2026-11-03
What the DualSense light bar is telling you, how to reset the controller, why a charge-only cable won't work, how to update the firmware, and when it's time for a repair. - DualSense stick drift: why your character moves on its own, how to test it and what actually helps — 2026-11-03
Why DualSense sticks drift, how to test for it on PS5, what helps without opening the controller (reset, firmware, cleaning, dead zone), and when it's time for a warranty claim, a repair or a replacement. - How to cancel PS Plus auto-renewal on PS5, PS4, in a browser and in the PS App — 2026-11-03
Where to turn off PS Plus auto-renewal on every device, when your subscription actually ends, whether you can get a refund within 14 days, and what happens to your games and saves afterward. - Best TV settings for PS5: the right port and cable, TV settings and the Video Output menu — 2026-11-03
Your 4K TV is set up, but the picture is soft, input lag is high and 120 Hz says "unavailable". Here's the whole chain step by step: HDMI 2.1 port, Ultra High Speed cable, TV settings by brand and every option in the PS5 Video Output menu.